Shipping policy

Shipping Policy – CLUNI

Thank you for shopping with CLUNI (operated by Benovo LLC). Below you will find the details of our shipping policy.

Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has shipped.

Domestic Shipping (United States)

  • Standard shipping: 7 – 14 business days

  • Express shipping: 4 – 10 business days

Shipping rates are calculated at checkout and vary depending on your location and selected shipping method.

International Shipping

We offer worldwide shipping. Delivery times vary depending on the destination country:

  • Standard international shipping: 7 – 14 business days

  • Express international shipping: 4 – 10 business days

Customs, duties, and taxes are the responsibility of the customer. CLUNI is not responsible for delays caused by customs.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number that you can use to check the status of your shipment.

Shipping Address

Please ensure that all shipping information is correct at checkout. CLUNI is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

CLUNI is not responsible for lost or stolen packages once they have been marked as delivered. If your package is lost or arrives damaged, please contact us immediately at support@cluni.shop so we can assist you in resolving the issue.

Contact

If you have any questions about this Shipping Policy, please contact us at:

CLUNI – Shipping Department
2450 Biscayne Blvd, Suite 300
Miami, FL 33137, USA
Email: support@cluni.shop